Bill is a 60-year-old former construction worker and Desert Storm veteran. He has been divorced for 20 years and has two grown children. He has struggled with alcohol addiction for nearly 40 years and it has affected his personal and professional life. Bill is estranged from his ex-wife and children, has difficulty with personal relationships and has been unable to find work for the past 5 years, in large part due to the negative impact of his addiction on his treatment of fellow employees. Bill is losing faith in himself, the healthcare system, and has contemplated suicide more than once.